Artificial Intelligence

What prompted us to develop an AI policy?

We use AI to deliver higher quality work at lower costs for our clients. During our time working with AI, we also recognized that the potential for new ethical and quality issues is real.

What are our concerns?

While using AI is critical to our success going forward, the nature of how we deliver value and build trust with our clients’ needs to rapidly evolve. Our AI policy is evolving but seeks to address four core concerns:

How will proprietary and non-public data remain for the exclusive benefit of the data owners and used is a manner consistent with the owners’ directive?

As AI lowers our costs of business, how will we increase the value or lower costs for our clients?

How do we make sure our clients are informed of when, where and how AI is utilized in our deliverables?

Finally, how do we verify the quality and scope of predictive models and customer insights we generate using AI?

Policy Overview

Quantum Sight regularly uses AI tools and technology. Furthermore, we expect that Artificial Intelligence (A.I.) will only play a bigger and bigger rolein enhancing the customer insights, analytics, and strategies we generate for our clients.

A.I. currently enables our work in advanced data processing, predictive modeling, and the generation of customer insights. This policy outlines the guidelines and principles governing the use of A.I. on customer data within our client engagements.

Purpose

This policy aims to ensure the responsible, ethical, and transparent utilization of AI technologies in our client engagements. It also guides our internal staff on effectively leveraging AI tools while safeguarding customer privacy, ensuring data accuracy, and providing the needed human oversight.

How We Intend to Leverage AI

Privacy & Security

Guidelines: Data security and privacy are paramount. All data collected and processed through A.I. systems must adhere to Quantum Sight’s information security policy and guidelines.

Human Oversight

Guidelines: A.I.-derived algorithms and insights must be accurate, reliable and demonstrate business value. Human validation and verification processes should be in place to ensure outputs provide actionable insights and value to our clients.

Transparency

Guidelines: There should be transparency in how AI technologies are utilized in our deliverables. Clients should be informed about the data collected, how it is processed, and how it influences our work product.

Fairness

Guidelines: AI algorithms must be designed and implemented to prevent bias and discrimination. Efforts should be made to ensure fair opportunity and treatment of all customer segments.

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Roles & Responsibilities

Firm Principal

Oversee the compliance of AI analytics & insights practices with respect to work product quality, regulations, and internal information security policies.

Engagement Leaders

Translate the firm’s AI principles as they relate to the specifics of client engagements. Communicate & Verify adherence to AI principles with Teams.

Engagement Team

Responsible for implementing AI technologies in client engagements while adhering to these policy principles and best practices.

Activating Our AI Policy

This policy aims to ensure the responsible, ethical, and transparent utilization of AI technologies in our client engagements.

Let us know if you have any questions.